Legal
We understand that schedules change. This policy explains how cancellations and rescheduling work at Prime Driving Classes.
Students should contact Prime Driving Classes as early as possible if they need to cancel or reschedule a lesson.
We recommend providing at least 24 hours' notice for cancellations or rescheduling whenever possible.
If a student cancels with short notice or is not available at the confirmed lesson time, the lesson may be counted as completed or a cancellation fee may apply. The final decision depends on the situation, instructor schedule, and package terms confirmed at booking.
If a student does not show up or cannot be reached at the confirmed lesson time, the lesson may be considered used.
Prime Driving Classes may reschedule lessons due to unsafe weather, road conditions, vehicle issues, or instructor availability. If we cancel for safety reasons, we will work with the student to reschedule.
To cancel or reschedule, contact us as soon as possible:
Phone/Text: (709) 727-7142
Email: support@primedriving.ca